Shipping policy
Delivery Policy
Shipping Information
We ship to customers in the United Kingdom and selected international destinations.
Shipping costs and delivery times vary depending on the destination and will be displayed at checkout where applicable.
Processing & Delivery Times
Estimated delivery time: Processing time + Transit time
- Processing time: 1 business day (Monday to Friday)
- Order cut-off time: 1:00 PM (GMT), Monday to Friday
Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.
Shipping Rates & Delivery
United Kingdom
| Shipping Method | Estimated Transit Time | Order Value | Shipping Cost |
|---|---|---|---|
| Standard Delivery | 2–3 Business Days | £50.00 and over | FREE |
| Standard Delivery | 2–3 Business Days | £0.01–£49.99 | £2.50 |
International
| Shipping Method | Estimated Transit Time | Shipping Cost |
| International Standard | 2–11 Business Days | Calculated at checkout |
Please note that international shipping charges vary depending on the destination country and order weight.
Delivery times are estimates only and may be affected by customs clearance, local postal services, adverse weather conditions, or other circumstances beyond our control.
Carrier & Tracking Information
We use trusted shipping partners, including Royal Mail, UPS, and DPD, to deliver your orders. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.
Customer Satisfaction
We want every order to arrive safely and on time. If you have any questions about your delivery or need assistance, our customer support team is here to help.
Contact Us
Email: info@thedartsshop.co.uk
Phone: +44 7860576808
Address:
Tudor Rose Cottage
Church Lane
Hook
Goole DN14 5PN
United Kingdom
Customer Support Hours:
Monday to Friday: 9:00 AM – 6:00 PM (GMT)